DATA DELETIONINSTRUCTIONS
Your right to data deletion and how to exercise it
YOUR RIGHT TO DELETION
Under applicable data protection laws, you have the right to request the deletion of your personal data. This includes:
- Personal information (name, email, contact details)
- Account data and preferences
- Uploaded files and scan results
- Usage analytics and logs
- Any other data we have collected about you
HOW TO REQUEST DELETION
To request deletion of your data, please follow these steps:
Send an email to our support team
Include the subject line: "Data Deletion Request"
Provide your email address and any other identifying information
Specify which data you want deleted (or request complete deletion)
PROCESSING TIMELINE
We will acknowledge your request within 24 hours
Data deletion will be completed within 30 days
You will receive confirmation once deletion is complete
In some cases, we may need to verify your identity before proceeding with deletion.
WHAT GETS DELETED
When you request data deletion, we will remove:
- Your account information and profile data
- All uploaded APK files and scan results
- Email communications and support tickets
- Usage analytics and behavioral data
- Any cached or backup copies of your data
Note: Some data may be retained for legal compliance or security purposes as permitted by law.
EXCEPTIONS TO DELETION
We may be required to retain certain data in the following circumstances:
- Legal obligations or regulatory requirements
- Security and fraud prevention purposes
- Dispute resolution or legal proceedings
- Anonymized data used for service improvement
If we cannot delete certain data, we will explain why and provide details about retention periods.
CONTACT & SUPPORT
If you have questions about data deletion or need assistance:
Email: [email protected]
Subject: "Data Deletion Request" or "Privacy Inquiry"
Response time: Within 24 hours
We are committed to protecting your privacy and will handle all deletion requests promptly and securely.